Commonly Asked Questions
Why do I have to make an appointment? I am a one-woman operation who works out of our home. Appointments manage my workload so I can provide the best service possible. All appointments can be made here. Please do not call to make an appointment, I will just send you to my website.
How much would it cost to do ‘so & so’ to my garment? Take a look at my Services + Pricing tab to get an idea of cost. If the service you need falls outside of these categories contact me.
Do you work on wedding dresses? Kind of. will work on formal wear (prom, mother of the bride/groom, bridesmaid, etc) but anything bridal are referred to Something Altered or Hem & Veil in Portland, Maine.
Do you make custom clothing or cushions? No. FixinStitch is a repair and alterations business and does not make custom garments.
When do you collect payment? What forms of you accept? Venmo/cash preferred. Will take all cards + apple pay. For orders over $100, I kindly ask for a 50% deposit at drop off, with the remaining balance due at pickup.
Why does it take several weeks for my clothes to be finished? Repair work and alterations take time. Each garment is handled with care and attention to detail, and quality workmanship cannot be rushed. Proper fittings, precise measurements, and skilled craftsmanship are all important parts of the process. My goal is to provide work that fits well, looks professional, and lasts — because quality craftsmanship is worth the time.